Last Updated: February 19, 2025
Scalafai, Inc. ("Scalafai," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our software products, including Safia ("Products"), and our professional services ("Services").
This policy applies to visitors to our websites, users of our Products, and clients of our Services. By using our Products, Services, or websites, you consent to the practices described in this Privacy Policy. Beyond the Privacy Policy, your use of our Products and Services is also subject to our Terms of Service.
Account Information: When you register for our Products or Services, we collect information such as your name, email address, company name, job title, and account credentials.
Payment Information: For paid Products and Services, we collect billing information and payment details, which may be processed by our third-party payment processors.
Communications: When you contact us, we collect information provided in your communications, including support requests, feedback, and inquiries.
Device Information: We automatically collect information about your device, including IP address, browser type, operating system, and device identifiers.
Usage Data: We collect information about how you interact with our websites, such as pages visited, time spent, and links clicked.
Workspace Content: We collect content you create, upload, or store within Safia, including projects, tasks, documents, comments, and other work-related information.
User Interactions: We collect information about how you and your team use Safia, including feature usage, collaboration patterns, and workflow activities.
Integration Data: If you connect Safia with third-party applications, we may receive information from those services as necessary to provide the integration.
AI-Related Data: To provide AI-powered features, we collect and process information about your work patterns, content, and preferences.
Project Information: We collect information related to your business needs, project requirements, processes, and environments.
Assessment Data: We may collect information through interviews, workshops, and observations to understand your business needs.
Development Data: For custom development, we may collect technical information about your systems, infrastructure, and existing solutions.
We use collected information to:
We use information collected through our Products to:
We use information collected through our Services to:
For users in the European Economic Area (EEA), United Kingdom, and other jurisdictions with similar laws, we process your personal information on the following legal bases:
We may share your information with:
We may share your information:
We may share your information:
We implement appropriate technical and organizational measures to protect your information:
While we strive to protect your information, no security measures are perfect. We cannot guarantee absolute security and encourage you to use strong passwords and secure practices.
We retain your information as long as your account is active or as needed to provide services. We may retain certain information after account closure as required by law, for legitimate business purposes, or to protect our rights.
For Product users:
For Service clients:
We may transfer your information to countries other than your own. When transferring personal information from the EEA, UK, or Switzerland, we rely on:
Depending on your location, you may have rights to:
To exercise these rights, please contact us using the information in the "Contact Us" section.
Our approach to AI includes:
Scalafai does NOT and will NOT train AI/ML models on Google Workspace API-provided User data. Scalafai will NOT train AI/ML models from other Customer Content without express written consent. For clarity, "training" refers to the process of using data to develop or improve AI models or algorithms. Scalafai may use Customer Content to:
For our AI-powered features:
For custom AI solutions:
Our Products and Services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it.
We use cookies and similar technologies to:
You can manage cookies through your browser settings. For more details, please see our Cookie Policy.
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date. For significant changes, we may provide additional notice via email or in-product notification.
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information:
To exercise these rights, please contact us as described below.
For individuals in the EEA, UK, or Switzerland, we serve as a data controller for website visitors and account information. For customer data processed through our Products, we generally act as a data processor.
Our EU representative contact information is available upon request.
When we provide Products to business customers:
When providing professional services:
The following terms, when capitalized, have the meanings set forth below:
"Beta Services" means Products or features that are in pre-release, beta, or trial form, provided on a temporary basis and identified as such.
"Contributor" means individuals that may or may not have access to Safia through Customer accounts but whose data is processed by Safia's AI.
"Customer" means the entity or organization that has entered into an agreement with Scalafai for the provision of Products or Services.
"Customer Content" means all data, information, files, text, code, materials, and other content that is uploaded, submitted, stored, processed, generated, or displayed by or on behalf of Customer, Users, or Contributors via the Products or Services.
"Effective Date" means the earlier of the date that Customer electronically consents to a version of these Terms and the date that Customer first accesses the Products or Services.
"Owner" means an individual responsible for creating and administering content and permissions associated with Workspaces.
"Outputs" means the results, responses, suggestions, or other content generated by the Products in response to Prompts.
"Professional Services" means implementation, integration, training, consulting, development services, and any other professional services provided by Scalafai as described in an applicable Statement of Work.
"Prompts" means requests, questions, instructions, or other inputs submitted to the Products.
"Safia" means Scalafai's AI-powered work management platform and all related components, features, and functionality.
"Scalafai" means Scalafai, Inc., a Delaware corporation with its principal place of business at Austin, Texas.
"User" means individuals authorized by Customer to access and use the Products through Customer's account.
"Workspace" means a digital work environment with a combination of User, Contributor, and AI-generated data.
If you have questions or concerns about this Privacy Policy, please contact us:
Privacy Team
Scalafai, Inc.
privacy@scalafai.com
512-253-8121
For formal privacy rights requests: privacy@scalafai.com
For data protection inquiries: dpo@scalafai.com
By using our Products, Services, or websites, you acknowledge that you have read and understood this Privacy Policy.